Train smart
Your team learns to spot scams, fake emails and risky links before they cause any harm.
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Managed IT services for small businesses
Less downtime. More business.
Your team is cybersecurity trained. Mission accomplished. Now let us handle your IT headaches.
Starting at $150/month
How we protect you
Your business runs on trust. We keep your people and information safe.
We recommend the right services for your needs, so you can focus on running your business.
Keep systems current
Every computer stays updated, and scheduled scans catch any weak spot that is still exposed.
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Stop threats early
Malware is blocked on every device, and only the right people keep access to your systems.
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Recover fast
If something goes wrong, tested backups bring your files and systems back quickly.
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How it works
Getting started takes three steps
Free consultation
We take the time to understand your business, then recommend the right solution.
Fix what matters
We put your plan into action and address your top priorities, so you're secure from day one.
Continuous care
We monitor your systems around the clock to keep everything running seamlessly.
Ready for step 1? Book a consultation and we'll recommend the right plan.
Industries we serve
Protection built for businesses like yours
Medical and dental offices
Protect patient records and stay ready for privacy rules.
Law firms
Keep confidential client files private and secure.
Accounting and financial firms
Safeguard financial data, especially during busy seasons.
Contractors and construction
Secure laptops and data for teams on the move.
Nonprofits
Enterprise level protection on a nonprofit budget.
Retail and small shops
Protect payment systems and customer information.
Client reviews
What our clients are saying about us
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Not sure where you stand?
Take our 2 minute quiz to see how we can keep your business and customer data secure.
Services
Ready to protect your business
We have the experience and the tools to keep your business secure and running smoothly, so tech headaches become a thing of the past.
Not sure where to start? Book a free consultation and we'll help you choose.
Patch management
Updates installed automatically so known security holes get closed fast.
See what's included- Windows, macOS and third party apps
- Failed patches followed up
- Monthly patch compliance report
Endpoint protection management
Managed antivirus and threat detection on every computer, watched for you.
See what's included- Deployed and kept healthy on all devices
- Alerts reviewed and handled
- Monthly threat summary
Security awareness training
Short, practical training that helps your team spot scams before they click.
See what's included- Free best practices training for your current employees
- New hire training and yearly refreshers (paid, included in all plans)
- Phishing simulations
- Completion reports for leadership
Vulnerability management
Scheduled scans that find weak spots, then track every fix until it's closed.
See what's included- Weekly or monthly scans
- Findings ranked critical to low
- Trend report month over month
PC and server backup
Automatic daily backups stored offsite, with restore tests that prove they work.
See what's included- PCs, servers and file shares
- Failed backups fixed quickly
- Regular restore testing
Quarterly user access reviews
Every quarter we confirm only the right people still have access to your systems.
See what's included- Inactive and former employee accounts flagged
- Admin accounts reviewed
- Signed approval record kept on file
See which services come with each plan. Compare our plans side by side.
Add ons
Extras you can add to any plan
Workstation setup
We take your new computer from the box to fully working: internet, WiFi, printer and your business apps, ready on day one.
Internal controls audit
An internal audit that tests your IT controls, like access, changes and backups, with a clear findings report.
Security consulting
Expert advice on any IT security need, from new technology decisions to long term security planning.
Password management
We set up a business password manager for your team, so everyone uses strong, unique passwords and logins are shared safely.
Policies and procedures
We write clear security policies, procedures and documentation your team can actually follow.
Website optimization
We strengthen your website's security so your business and customer information stays safe.
Plans
Protection that fits your business
Every business faces different challenges. We're here to solve yours with the right solution, and we'll help you choose during your .
Free team training. Cybersecurity best practices training that helps your current employees keep your business information safe and secure.
Essentials
For small teams that need the basics covered every month.
Starting at $150/month
- Patch management
- Endpoint protection management
- Security awareness training for new hires and yearly refreshers, plus phishing simulations
- Monthly security report
Professional
For growing businesses that can't afford lost data or open security gaps.
Starting at $200/month
- Everything in Essentials
- PC and server backup with restore tests
- Vulnerability scanning and fix tracking
- Free setup for replacement computers*
Complete
For businesses that want full coverage and documented controls.
Starting at $300/month
- Everything in Professional
- Quarterly user access reviews
- Security consulting
- Quarterly technology review meeting
- Free setup for every new computer*
- One free written security policy per year*
Starting prices are for up to 5 computers. Request a quote for your exact price.
* Free with a three year agreement.
Compare plans
Compare our plans side by side
Every plan includes our core protection. Higher plans add more coverage.
* Free with a three year agreement.
Need something that isn't included? Any individual service can be added to your plan as an add on. Just mention it when you contact us.
FAQ
Frequently asked questions
What if we lose important files?
If files are deleted, a computer fails or something goes wrong, we restore your information from your backups so you can get back to work quickly.
How quickly do you respond?
We reply to requests within one business day, and urgent security issues get priority attention.
How is pricing determined?
Pricing depends on your number of users and devices and the services you choose. Book a free consultation and we'll put together a price for your team.
Do you work with Mac computers?
Yes. We support Windows and Mac computers, along with the everyday apps your team uses.
Do I have to sign a long contract?
We'll walk you through simple agreement options during your free consultation, so you know exactly what you're signing up for before you start.
Is the free team training really free?
Yes. We offer free cybersecurity best practices training for your current employees, with no commitment. Your team learns how to spot scam emails and texts, use strong passwords and browse safely, so they avoid becoming victims and help keep your business information safe and secure.
Can you set up our new computers?
Yes. Our workstation setup takes each new computer from the box to fully working, with internet, WiFi, printer and your business apps ready on day one. With a three year agreement, setup is free for replacement computers on Professional and for every new computer on Complete. On other plans it is available as an add on.
Can I add just one service?
Yes. Any service can be added on its own or on top of a plan.
Where do you do business?
We serve businesses anywhere in the USA with remote support.
About us
Enterprise expertise. Small business focus.
Our mission
We help businesses protect what they've built, starting with their people.
ShieldTrust Solutions was founded by Daniel "Dboy" Eberhardt, an IT audit and risk professional and cybersecurity instructor based in Northern Virginia.
After years of testing security controls at large organizations, Daniel saw the same pattern again and again: small businesses rarely have the time or staff to keep computers patched, protected and backed up. ShieldTrust brings that same discipline to small and midsize businesses, delivered on a steady monthly schedule with clear reporting you can actually understand.
Reliable
Scheduled, consistent work every month, not just when something breaks.
Transparent
One plain language report showing exactly what we did and what still needs attention.
Security first
Every service follows the same controls auditors and insurers look for.
10+ yearsof hands on IT and security experience
Fortune 500experience with some of the largest companies in the country
Multiple sectorsTelecom, government and energy. We speak your language.
Instructorexperienced teaching cybersecurity awareness courses
Certifications
Certified to protect your business
CompTIA Security+
Industry recognized certification in core cybersecurity skills
GIAC GSNA
GIAC Systems and Network Auditor, focused on auditing security controls
Why ShieldTrust
More than computer support
Most IT companies fix computers. We protect your business with an auditor's eye for risk.
| What you get | Typical IT provider | ShieldTrust |
|---|---|---|
| Keeps computers updated and protected | Yes | Yes |
| Fixes problems when something breaks | Yes | Yes |
| Tests your security like an auditor would | No | Yes |
| Plain language reports you can understand | No | Yes |
| Security training for your team | No | Yes |
| Helps you get ready for audits and insurance | No | Yes |
Resources
Free tools to help you stay secure
Check where your business stands, grab our free checklist, and learn simple ways to stay protected.
How secure is your business?
9 quick questions, about 2 minutes. Get your Low, Medium or High risk score.
Free cybersecurity checklist
12 practical steps to protect your business, in plain language.
Free team training. Cybersecurity best practices training that helps your current employees keep your business information safe and secure.
Where to start
Recommended for you
Small Business Cybersecurity Checklist
Enter your name and email to see your free checklist.
Want help checking these off? .
Security tips
Simple ways to stay protected
Email safety5 signs an email is a scam
Phishing emails are the most common way businesses get hacked. Here's how to spot one.
Learn more
- The sender's address doesn't match the company it claims to be from.
- It pushes you to act fast, like "your account will be closed today."
- It asks for a password, payment or gift cards.
- Links point to a different website when you hover over them.
- It has an unexpected attachment, especially an invoice or shipping notice.
When in doubt, don't click. Call the sender using a number you already know.
BackupsWhy backups fail when you need them most
Many businesses find out their backups don't work only after they lose their files.
Learn more
- Backups stopped running months ago and nobody noticed.
- Only some folders were being backed up.
- The backup was stored on the same computer that failed.
- Ransomware encrypted the backups too.
The fix is simple: back up every day, keep a copy offsite, and test a restore regularly.
Passwords and loginsMultifactor authentication: the easiest security win
Multifactor authentication adds a second step, like a code on your phone, when you sign in.
Learn more
- It stops most attacks that use stolen passwords.
- It's free in Microsoft 365 and Google Workspace.
- Setup takes only a few minutes per person.
If you do one thing this week, turn it on for email and banking.
Be preparedWhat to do in the first hour after a cyberattack
Acting quickly can limit the damage.
Learn more
- Disconnect affected computers from the internet, but don't turn them off.
- Don't pay any ransom or reply to the attacker.
- Change passwords from a device you know is safe.
- Call your IT security provider and your insurer.
- Write down what happened and when.
Having a plan before it happens makes all the difference.
Client login
Sign in to view your tickets, reports and account details.
The client portal is coming soon. For now, contact us and we'll help right away.
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Get a free consultation and a custom quote
Tell us a little about your business. We'll reply within one business day with next steps and pricing for your team.
Have questions?
Email[YOUR BUSINESS EMAIL]
Phone[YOUR BUSINESS PHONE]
Service areaAnywhere in the USA. Licensed and insured.
HoursMonday to Friday, 8am to 6pm ET
LanguagesEnglish and Spanish
Not ready to talk yet?
Our quiz shows how protected you are. Our checklist gives you 12 steps to stay safe.